We've launched a new support center at help.smartling.com. This site will continue to be maintained into January 2017. Please update your bookmarks.

Requester Portal - Manage Requested Jobs

Account Owners and Project Managers can authorize, edit or reject jobs submitted by Requesters. Depending on your Requester Portal settings, jobs submitted by requesters may need to be authorized by an Account Owner or Project Manager.

To manage jobs:

(1) From Content>Jobs, select View Details from the dropdown on a Job card to check the details of the job.

(2) To make changes to the job before authorizing, click Edit Details.

(3) To reject the job, click Reject. Enter a reason for rejection. The Requester will receive an email notice that the job has been rejected.

(4) To authorize the job for translation, click Authorize. Select a workflow for each language and click Confirm.


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Powered by Zendesk